Privacy Policy

For LTC Play Application

Effective Date: August 25, 2026

Lao Telecommunication Public Company ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use the LTC Play application—a platform providing streaming access to television channels and live broadcasts copyrighted by Lao Telecommunication Public Company.

1. Personal Data We Collect

To enable account creation and provide seamless access to our streaming services, we collect the following personal information:

Phone Number: Used as your unique User Account identifier, for identity verification (via OTP), and for essential communication.
Date of Birth: Used to verify user age, ensure age-appropriate content management, and offer relevant promotions or privileges.
Usage Data: Includes viewing history, stream duration, and device specifications (to optimize video streaming quality for your specific device).

2. How We Use Your Information

We process your personal information for the following purposes:

To create, manage, and authenticate your LTC Play user account.
To stream copyrighted TV channels, live broadcasts, and other media content.
To enhance and optimize application performance, network reliability, and user experience.
To notify you about service updates, new content offerings, and exclusive promotions from LTC.
To comply with applicable legal obligations and regulatory standards in the Lao PDR.

3. Data Disclosure and Sharing

We handle your personal data with strict confidentiality. We do not sell, rent, or trade your personal information to third parties, except under the following circumstances:

With your explicit consent.
To comply with valid legal processes, court orders, or requests from law enforcement authorities in the Lao PDR.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections or updates to inaccurate or incomplete information.
Request account deletion or termination of service in accordance with our terms and procedures.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy as necessary to reflect changes in our services or legal requirements. Any modifications will be notified through the application or our official website.

7. Contact Us

If you have any questions, inquiries, or wish to exercise your data protection rights, please contact us at:

Lao Telecommunication Public Company
Address: Saiylom Village, Chanthabouly District, Vientiane Capital, Lao PDR
Call Center: 101